Electric Gate Servicing & Maintenance
Electric gate servicing is vital to ensure safe and legal operation of your automatic electric gate system.
We offer flexible maintenance and servicing agreements for residential, commercial and managed properties across Kent, Surrey and Sussex, with all work undertaken by our DHF-qualified engineers in line with legal guidelines, which ensures your gate system is safe and legally compliant with legislation.
Along with ensuring correct, safe and legal working order of your system, our maintenance and servicing also includes lubricating and checking all mechanical components are in working order, force testing and ensuring safety by checking system compliance with the Health and Safety Executive guidelines. We also manage all the compliance and records on your behalf, and can also help with insurance claim handling and section 20 notices.
We can work with any gate brand and system type, subject to an initial gate inspection, and can also manage multiple sites for easy billing. See our past work below across Kent, Surrey, Sussex and the South East.
Frequently Asked Questions
Servicing:
All manufacturers of automation and access control will outline a recommendation for servicing – usually every 6-12 months. The same is true for safety compliance. This ensures the best lifespan for your equipment as well as providing peace of mind that any warranty claims will be valid. Servicing has proven time and time again to reduce the requirement for call out and repair visits and provides you a good overview of the system condition. It can also highlight weaknesses developing from age related wear and tear and greatly increase the longevity of any system with preventative maintenance and repair.
There are a variety of factors that include, type of system, expected use and equipment fitted. Generally the advice is for a single dwelling domestic properties: once a year. For multi-user and commercial sites, every 6 months. We can advise of the best service schedule to suit your system and requirements.
A service visit usually takes around 90 minutes, so long as no existing problems are present.
Our engineers check every aspect of your system. Including the structural and mechanical elements such as hinges, foundation boxes and posts. Testing of access control. Extensive testing of automation, including brackets and motor windings. Oil levels where applicable. Sealing and protection of junctions and boxes/cabinets. Safety test and force testing and much more, including minor repairs as required.
You will receive a comprehensive report that uses a traffic light system, Green, Amber and Red to quickly identify aspects of your system that require attention. As well as a written report by the attending engineer on any findings and recommendations. You will also receive, where applicable, a copy of the system force test or a recommendation to upgrade your system to a safe and compliant standard.
Regular maintenance helps keep your gate operating safely, efficiently and reliably. It can also identify worn, damaged or misaligned components before they cause a breakdown, helping to reduce unexpected disruption and potentially more extensive repair costs.
Yes. We offer flexible servicing and maintenance agreements for residential, commercial and managed properties. These agreements help ensure that inspections and maintenance are carried out regularly, while providing access to technical support and faster engineer booking when required.
Leading industry experts for over 30 years
Gatedoctors are the regions leading Electric Gate Repair and Automatic Entry System Repair experts. We pride ourselves on effective and fast repairs for all automatic gate problems. We are well experienced in fixing broken, jammed, stuck open, stuck closed, vehicle and impact damaged systems. Our free technical department is available to help and diagnose your issue all day.
Benefits of our service agreement
- Managed compliance records
- Health and safety compliance
- No surprise maintenance costs
- Maintenance of mechanical parts
- Qualified DHF engineer visits
- Technical support team
- Multiple site management
- Immediate engineer booking
- Fast response times
- Coverage across the South East, including Kent, Surrey, Sussex and London.
Maintenance and servicing includes
- Assessment of overall system
- Inspection of gate operation
- Force testing
- Safety inspection and assessment
- Alignment testing
- Structural assessment
- Manual release inspection
- Electrical inspection
- Access keys and key fob checks
- Compliance and system records managed on completion of servicing
Why Choose Us?
Industry recognised and accredited
We are professionaly accredited and recognised by the DHF and GateSafe.
Working with Gate Safe, we represent the gate installer industry at Westminster round tables.
Highly qualified engineers
We only use our own highly qualified engineers- we do not contract out your system and security. Each has a Diploma in Gate Safety meaning they are certified to meet the requirements of BS-EN13241 Gate Safety Legislation
Rapid response and next day service
Our strategic location close to Gatwick Airport enables fast access to sites across London and the South East and our extremely well equipped and tracked vehicles carry over 500 automation spare parts onboard resolving 95% of issues on our first visit and enabling accurate billing.
Do we service your postcode?
Our technical service team are on hand to help diagnose your issue.
To support our engineers on the road and our client base, we have 3 full time members of service staff, lead by our Operations Director.
This will ensure that you speak to the right person for your enquiry, whether it be technical support, the need for a callout or service or more general enquiries.